Why secure sign-in matters
Your CoinSpot account is the gateway to your crypto holdings. Protecting your sign-in details reduces the risk of unauthorized access and financial loss.
Before you sign in
- Use a unique, strong password — preferably generated by a password manager.
- Enable 2FA (recommended: Authenticator app such as Google Authenticator or Authy).
- Confirm you are on the official CoinSpot domain. Beware of phishing links received via email, SMS, or social media.
How to sign in — step by step
- Open your browser and go to the official CoinSpot website.
- Click the Sign In or Log In button in the top-right corner.
- Enter your registered email address and password in the login form.
- If you have 2FA enabled, enter the 6-digit code from your authenticator app when prompted.
- Once authenticated, you'll arrive at your dashboard — check account activity and balances.
If you cannot log in, use the "Forgot password" link to reset your password. Check your spam folder for reset emails and ensure the reset link is legitimate before clicking.
Tip: If you use public Wi‑Fi, consider using a trusted VPN when signing in to sensitive accounts.
Troubleshooting common sign-in problems
- Forgot password
- Use the "Forgot password" flow to receive a password reset email. If you don't get it, check your spam folder or contact support.
- 2FA code not working
- Ensure your phone's clock is set to automatic time. If you still can't sign in, follow CoinSpot's 2FA recovery steps or contact support.
- Account locked or suspicious activity
- Contact CoinSpot support immediately and follow their account recovery instructions. Do not give your credentials to anyone who contacts you first.
Security best practices
- Use a dedicated password manager to store and generate passwords.
- Enable 2FA and prefer an authenticator app over SMS when possible.
- Keep your device's OS and browser up to date to receive security patches.
- Regularly review account activity and withdrawal addresses for unauthorized changes.
- Be skeptical of unsolicited messages claiming to be support — verify through official channels.